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TERMS OF SERVICE AGREEMENT 

for 

zwisp.net Dialup INTERNET SERVICES

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING THE SERVICE. BY ACCESSING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SERVICE.

Before you begin to explore the Internet, you ("you", "your", "yourself", and/or "subscriber") will need to review the following terms and conditions of zwisp.net. These terms and conditions will constitute a binding contract between you and zwisp.net. They explain zwisp.net obligations to you, and explain your obligations to zwisp.net when you use zwisp.net. By using zwisp.net, you agree that your use of this Service and your access to the Internet is provided in consideration of your agreement to abide by the following terms and conditions. 

This Agreement is a legal document that details your rights and obligations as a zwisp.net Member.  You may not become a zwisp.net Member until you have accepted the terms of this Agreement.  This Agreement provides very important information about your membership, so you should take the time to read and understand it.  If you have questions about this Agreement, or about your rights and responsibilities as a Member, please contact us by e-mail at sales@zwisp.net.  The Internet and online world is changing rapidly and as technology and zwisp.net's business continue to evolve, these policies may have to be updated or revised. By joining zwisp.net you agree that we may change the terms of this Agreement.  If zwisp.net makes material changes or revisions to this Terms of Service Agreement or to any other policies/agreements, we will provide notice to you thirty days in advance.  If you don't agree to the changes, or to any of the terms in this Agreement, your only remedy is to cancel your zwisp.net membership.

To be a zwisp.net Member, you must be at least 18 years old.  If you are not yet eighteen years old, you may still use zwisp.net, but only if the account was created and registered by your parent or guardian. 

Most members pay by credit card.  Charges for our service will appear on your statement under the title of compucom.  For most billing plans we will be charging your designated card every month, but some charges may accumulate on your account before they are charged to your card. If you don't have a credit card, you can authorize zwisp.net to make electronic fund transfers from your checking account. Please contact us concerning this option.  By selecting this billing option and providing zwisp.net with your debit/checking account information, you authorize zwisp.net to debit your checking account for charges incurred using zwisp.net.  Every time you use zwisp.net, you re-affirm that zwisp.net is authorized to charge your credit card or withdraw funds via electronic transfer from your checking account, depending on which payment method you have selected.  Alternately, you can choose other methods of payments as well, simply contact us to discuss options. 

We expect you to pay your account balance on time.  All charges are due in advance of service.  You are responsible and liable for any fees, including attorney and collection fees, that zwisp.net may incur in its efforts to collect any remaining balances from you.  You also agree that you will be billed for and will pay any outstanding balances if you cancel your membership or are terminated. You should let us know about any billing problems or discrepancies within 90 days after they first appear on your account statement.  If you do not bring them to zwisp.net's attention within 90 days, you agree that you waive your right to dispute such problems or discrepancies.

 zwisp.net has an extensive network of access phone numbers throughout the country, but it is still possible that the nearest zwisp.net access number might be a long distance or toll call from your location. Any telephone charges incurred connecting to zwisp.net are your responsibility. Since these charges are your responsibility, you should contact your local telephone company if you have a question about whether a zwisp.net access number is a long distance or toll call from your location. 

I.                 Terms of Internet Access Agreement.  

1.     To make your use of the zwisp.net Service as enjoyable as possible, in addition to the terms and conditions of this Agreement, zwisp.net requires zwisp.net Members to abide by the rules of conduct described in zwisp.net's Acceptable Use Policy.

2.     Current Account Charges, including billing methods, rates, and surcharges for using the Access Service, may be obtained by calling zwisp.net's Customer Service at 800-364-4764 or by contacting support@zwisp.net

3.     You agree that zwisp.net may: (1) revise the terms and conditions of this Agreement; (2) revise its billing rates and account surcharges, and; (3) revise the services provided under this Agreement at any time. Any such revisions will be binding and effective immediately on posting the revised Agreement on zwisp.net's home page at http://www.zwisp.net , or through notification to you by e-mail or United States mail.  

4.     You agree to review this Agreement and all other policies periodically to be aware of any such revisions. If any revision to this Agreement is unacceptable to you, you may terminate this Agreement at any time by providing zwisp.net with written notice by United States mail or by emailing us at support@zwisp.net. Notice of your termination will be effective on receipt by zwisp.net.  

5.     You agree that, by continuing to use the Access Service following notice of any revision to the Agreement, you accept any such revisions and agree to abide by any such revisions.  

6.     We reserve the right to distribute informative emails to you on an ad hoc basis when we feel it is pertinent to the quality of our service. These announcements are predominately informative in nature and often provide our subscribers with notification describing changes, upgrades, and other critical information pertaining to this evolving medium.

7.  Set up fees and payments made for the current month are non- refundable.

II.               Registration Information.  

1.     You agree to provide us with accurate, complete, and updated registration information. If you do not provide us with accurate registration information, you are not authorized to use the Service and your account may be terminated immediately.  

2.     YOU AGREE THAT BY USING THE ACCESS SERVICE YOU REPRESENT THAT YOU ARE AT LEAST EIGHTEEN YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT. 

III.             zwisp.net Internet Service.  

1.     zwisp.net will provide you with: (1) connectivity to the Internet through zwisp.net ;  (2) billing and customer care services; (3) email account's).

2.     The Internet is not owned, operated, or managed by, or in any way affiliated with zwisp.net or any of zwisp.net affiliates. The Internet is an international computer network of both Federal and non-Federal inter-operable packet switched data networks. zwisp.net cannot and will not guarantee that the zwisp.net Internet Service will provide Internet access that is sufficient to meet your needs. You agree that your use of the Service and the Internet is solely at your own risk and is subject to all applicable local, state, national and international laws and regulations.  

3.     You agree that zwisp.net retains the right, but not the obligation, to restrict or terminate your Service at any time, if zwisp.net, in its sole discretion, determines that you are in violation of this Agreement. You agree that if zwisp.net determines that you are in violation of this Agreement, any restriction or termination of your Service will be effective immediately, without prior notice. You agree that zwisp.net will have no liability to you for any restriction or termination of your Access Service pursuant to such violation.  

4.     You agree that if we terminate your Access account as a result of your violation of our policies, you forfeit any right to a refund of any prepaid account charges, such forfeiture being agreed to you by you and zwisp.net as liquidated damages and not as a penalty. You further agree that if you violate our policies, we may refuse to accept any application for renewal or re-subscription following cancellation. 

5.     You are responsible for verifying that the phone number you are calling the Internet through is a local access number to which your computer is dialing. Any telephone charges associated with your access to the Internet are solely your responsibility. zwisp.net DOES NOT REIMBURSE OR PAY ANY TELEPHONE CHARGES FOR ANY REASON. 

6.     Each purchased membership (subscriber account) may be used singularly.  You agree not to allow anyone else to simultaneously access the internet using the subscriber account that you have purchased.

IV.            Law and Legal Notices

1.     This Agreement represents your entire agreement with zwisp.net/zwisp.net. You agree that this Agreement is not intended to confer and does not confer any rights or remedies upon any person other than the parties to this Agreement. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.  The laws of the State of Maryland govern this Agreement and your membership.  Member conduct may be subject to other local, state, national, and international laws. You expressly agree that exclusive jurisdiction for any claim or dispute with zwisp.net or relating in any way to your membership or your use of zwisp.net resides in the courts of Maryland and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Maryland in connection with any such dispute including any claim involving zwisp.net or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and Content providers.

2.     You agree to abide by U.S. and other applicable export control laws and not to transfer, by electronic transmission or otherwise, any Content or software subject to restrictions under such laws to a national destination prohibited under such laws, without first obtaining, and then complying with, any requisite government authorization.  You further agree not to upload to zwisp.net any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software.  This assurance and commitment shall survive termination of this agreement. 

V.              Content of Communications.  

1.     The Service provides you access to information, communications, software, photos, video, graphics, music, sounds and other material and services located both on our computer servers and on the Internet ("Content"). You agree that you must evaluate and bear the risks associated with the subject matter, accuracy, completeness or usefulness of any Content available to you on or through the Service.  

2.     You agree that zwisp.net has the right, but not the obligation, to remove Content from zwisp.net computer servers which zwisp.net, in its sole discretion, determines to be in violation of this Agreement or zwisp.net's policies.  

3.     As a matter of policy, zwisp.net does not pre-screen Content placed on our computer servers by any of our subscribers. zwisp.net does not have the practical ability to monitor, review, or restrict, prior to its transmission, Content on our servers which may violate this Agreement or our policies. In addition, zwisp.net cannot ensure the prompt editing or removal of any Content which may violate this Agreement or our policies after such Content has been posted on our servers.  

4.     The Internet provides access to individuals who are not zwisp.net members. zwisp.net does not have the capability to monitor, review, or restrict any Content made available by third parties on the Internet, nor to edit or remove any such Content after its posting on the Internet.  

5.     Please be advised that, despite zwisp.net efforts, you may receive Content that you consider to be inaccurate, defamatory, or otherwise offensive. You agree that zwisp.net will not be liable for any action or inaction with respect to any Content posted on or through the Service and the Internet.  

VI.            Copyright and Other Rights.  

1.     The Service provides access to Content that is protected by copyrights, trademarks, intellectual property rights, and other proprietary rights ("Rights") of independent third parties who make such Content available on or through the Service.  

2.     You agree that your use of Content shall be governed by all applicable laws and regulations, and by the specific restrictions placed on such Content by the owners or licensors of the Rights in such Content.  

3.     You agree not to post or transmit Content that is subject to another party's Rights, on or through the Service, without that party's express permission. Such posting or transmitting: (1) will result in termination of this Agreement, and; (2) may result in civil or criminal liability.  

4.     You agree to upload to software files, message boards, or otherwise post or transmit on or through the Service, only such Content that is not subject to any Rights, unless you have received express authorization to distribute such Content on or through the Service by the holder of such Rights.  

5.     You agree that by posting or transmitting Content to any public area (such as public chat rooms, message boards, newsgroups, webspace or software libraries) you are requesting zwisp.net to make that material available to other Internet users and that such access will result in copies of your Content being transmitted to others.  In order to permit zwisp.net to publish your Content, you automatically grant, or represent that the owner of any such Content has expressly authorized you to grant, zwisp.net a royalty-free, perpetual, irrevocable, non-exclusive right and license to reproduce, publish, distribute, perform and display such Content (in whole or in part) worldwide to service your request.  

VII.          Warranty

1.     MEMBER EXPRESSLY AGREES THAT THE USE OF zwisp.net, zwisp.net SOFTWARE, AND THE INTERNET IS AT MEMBER'S SOLE RISK.  zwisp.net, zwisp.net SOFTWARE, zwisp.net PRODUCTS, THIRD-PARTY VIRUS CHECKING TECHNOLOGY AND THE INTERNET ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION.  zwisp.net PROVIDES THE zwisp.net SERVICE ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT MEMBERS WILL BE ABLE TO ACCESS OR USE THE SERVICE AT TIMES OR LOCATIONS OF THEIR CHOOSING, OR THAT zwisp.net WILL HAVE ADEQUATE CAPACITY FOR THE SERVICE AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA.  zwisp.net'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE USE OF ANY SOFTWARE PROVIDED OR USED BY zwisp.net SHALL BE THE REPLACEMENT OF ANY zwisp.net SOFTWARE FOUND TO BE DEFECTIVE.  YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OTHER DISPUTE WITH zwisp.net IS THE CANCELLATION OF YOUR ACCOUNT. IN NO CASE SHALL zwisp.net BE LIABLE FOR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF zwisp.net, THE INTERNET OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR MEMBERSHIP WITH zwisp.net.  BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, zwisp.net'S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.  zwisp.net DOES NOT ENDORSE, WARRANT OR GUARANTEE ANY PRODUCT OR SERVICE OFFERED THROUGH zwisp.net AND WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

VIII.        INDEMNIFICATION

1.     Upon a request by zwisp.net, you agree to defend, indemnify and hold harmless zwisp.net and its? affiliated subsidiaries, employees, contractors, officers, directors, telecommunications providers and content providers from all liabilities, claims and expenses, including attorneys fees, that arise from a breach of this Agreement for which you are responsible or from the use of zwisp.net or the Internet, or in connection with your transmission of any Content on or through zwisp.net.  zwisp.net reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by a Member.  In that event, the Member shall have no further obligation to provide indemnification for zwisp.net in that matter.

IX.            Termination.

1.     You agree that you or zwisp.net may terminate this Agreement for any reason at any time.

2.     zwisp.net must receive a termination request by means of e-mail or signed letter

3.     You agree that your only right with respect to any dissatisfaction with any: (i) Agreement term, policy, or practice of zwisp.net in operating the zwisp.net; (ii) Content available on or through the zwisp.net or change therein; or (iii) amount or type of fees or billing methods, or change therein, is to terminate this Agreement as set forth in Paragraph 1.

4.     You agree that zwisp.net has the right, but not the obligation, to delete all program, data, or other files on zwisp.net computer servers that are associated with your account at the time of termination.

5.     Only the person whose name is on the account will be able to:

                                                    i.     Select and Change User ID and/or Password

                                                  ii.     Cancel an existing account 

                                                iii.     Some restrictions may apply to your selection of user id.

X.              Limitations of Dial-Up Services

1.     Although zwisp.net advertises "Unlimited Access" in regards to some of it's Dial-Up services, there are several limitations applied.  The sole purpose of these limitations are intended to limit the amount of unnecessary use of zwisp.net by any such Member, which restricts overall zwisp.net availability for other Members. In order to allow for access by all subscribers, zwisp.net deploys certain system attributes designed to prevent abuse.  By accepting this agreement and becoming a zwisp.net member, you agree to the following conditions:

                                                    i.     Idle Timeout - Member agrees to have their online session automatically terminated after ten (10) minutes of consecutive inactivity. Inactivity is defined as less than 500 bytes of data transferred between Member's modem and the Service.

                                                  ii.     Maximum Single Session - Member agrees to have an online session automatically terminated after four (4) hours of consecutive time, regardless of data transferred during such specific online session.

                                                iii.     Multiple, Concurrent Online Sessions - Member agrees to maintain no more than one (1) concurrent online session for each PPP/ISDN account purchased.

                                                iv.     Non-Dedicated Service - Member agrees to not use the service as a dedicated connection. The determination of what a dedicated connection is shall be at the sole determination of the backbone provider and is beyond the control of zwisp.net. Service is provided as an unlimited service provided that you may not use the provided connection as a dedicated connection. zwisp.net defines a dedicated connection is dependent on network of choice. Please use the following chart as a reference to what is considered a dedicated connection

  • Network 1 - 200 Hours

  • Network 2 - 450 Hours

  • Network 3 - 375 Hours

  • Network 4 - 400 Hours

  • Network 5 - 450 Hours

  • Network 6 - 350 Hours

  • Network 7 - 300 Hours

  • Network 8 - Unlimited

  • Network 9 - 400 Hours

  • Network 11 - Unlimited

XI.            Privacy of Member Information

1.     Unless required by court order, subpoena or other legal request, or upon the advice of counsel, zwisp.net will not make available Members name or other information. Member understands that merchants on the Internet may have access to such information and may make it available to third parties in accordance with their normal practices unless Member notifies those merchants directly that Member does not wish such information to be made available. 

2.     Information transmitted through zwisp.net and through the Internet in general is not confidential. zwisp.net cannot and shall not guarantee privacy or protection of any Member. zwisp.net reserves the right to monitor any Members transmissions when deemed necessary for providing proper service and/or to protect the rights and property of zwisp.net.

3.     zwisp.net intends to respect its Members privacy and will not randomly monitor or disclose the contents of private e-mail or private chat room communications. However, you agree that zwisp.net has the right, but not the obligation, to monitor or disclose the contents of private communication, if zwisp.net, in its sole discretion, reasonably believes that such action is necessary: (1) to comply with applicable law or valid legal process; (2) to protect zwisp.net rights or property; or (3) in emergencies when a person's physical safety is at issue.  

XII.          No System Backup

1.     zwisp.net does not and will not perform system backups on any Members E-mail account'(s). zwisp.net shall not be held responsible for any lost E-mail data, email attachments, or any E-mail message contents, regardless of the reasoning for data loss or system causes. Except as otherwise set forth herein, zwisp.net will not provide historical data, to any party for any reason, regarding any system or Internet activity.

2.     zwisp.net does not and will not perform system backups on any web sites. zwisp.net shall not be held responsible for any lost web data, web files, or any website contents, regardless of the reasoning for data loss or system causes. Except as otherwise set forth herein, zwisp.net will not provide historical data, to any party for any reason, regarding any system or Internet activity.

                                   DSL AGREEMENT

The Terms of Service in this Agreement (the “Agreement”) are entered into by and between the subscriber (“you,” “your” or “Subscriber”) and ZWISP.net (“ZWISP.net,” “us” or “we”). You are deemed to have accepted this Agreement upon the earliest of: (a) your submission of an order; (b) your accepting the terms and conditions electronically during the ordering process; or (c) your use of the Service (as defined herein). This Agreement includes the terms set forth herein, the Acceptable Use Policy, the Privacy Policy, and all other materials specifically referenced in this Agreement, all of which are incorporated by reference herein. This Agreement sets forth the terms and conditions under which you agree to use the Service.

SERVICE. ZWISP.net will provide you with dedicated access to the Internet, subject to the terms and conditions set forth herein (the “Service”). Speeds on the various plans will vary depending on many factors, including but not limited to distance from the local service provider’s central office, internet congestion, upload and download speed of your destination server. Service is provided in conjunction with a circuit provider, which may be your local phone company. The circuit provider retains the right to cancel the service before or after installation at their sole discretion at any time. Although pre-qualification provides a good measure of certainty regarding service availability, it is not a guarantee of service. We recommend waiting until service is installed and tested for a few weeks before assuming that service will be available and of good quality.

PROVIDERS. The application of certain terms herein vary depending on whether the phone line or circuit for a Subscriber is AT&T (an “AT&T Subscriber”), Verizon (a “Verizon Subscriber”), or Covad (a “Covad Subscriber”). ZWISP.net breaks out each phone line or circuit for a Subscriber by Networks. A Subscriber in “Network 1” or “Network 2” is a AT&T Subscriber, a Subscriber in “Network 3” is a Verizon Subscriber, and a Subscriber in “Network 4” is a Covad Subscriber, and a Subscriber in “Network 6” is a Qwest Subscriber.

SUBSCRIBER INFORMATION. You acknowledge that you are eighteen (18) years of age or older, and you agree that you have the legal authority to enter into this Agreement and affirm that the information you supply to us is correct and complete. You understand that ZWISP.net relies on the information you supply and that providing false or incorrect information may result in Service delays or the suspension or termination of your Service. You agree to promptly notify ZWISP.net whenever your personal or billing information changes, including without limitation, your name, address, telephone number, and credit card number and expiration date, if applicable.

GENERAL PRICING AND FEES. ZWISP.net’s prices are shown in the Pricing Schedule and you will be charged based on the Plan and Options you select during the ordering process. A Subscriber who selects a “Month to Month” Plan (a “Monthly Subscriber”) will pay the monthly price(s) listed on the Pricing Schedule corresponding to the Plan and Options chosen by such Monthly Subscriber at the time of order. However, such monthly prices are subject at any time to increase to ZWISP.net’s then current prices. A Subscriber who selects a “1 Year Contract” Plan (an “Annual Subscriber”) will pay the monthly price(s) listed on the Pricing Schedule corresponding to the Plan and Options chosen by such Annual Subscriber at the time of order. Such monthly prices for Annual Subscribers are guaranteed for the initial twelve (12) month Term. Following the initial twelve (12) month Term, an Annual Subscriber will automatically become a Monthly Subscriber and will pay ZWISP.net’s then current prices, subject to increase as described above, unless such Subscriber registers for a new “1 Year Contract” Plan at such time, to the extent available. An Annual Subscriber may upgrade or downgrade their DSL Service to a different speed plan during their initial (12) month Term. Any such Annual Subscriber so upgrading or downgrading may, at the time of upgrade or downgrade, select either (a) a “Month to Month” rate, in which case such Subscriber shall continue to be subject to all of the terms and conditions of this Agreement for the remainder of such Subscriber’s initial twelve (12) month Term and following such initial Term, such Subscriber will automatically become a Monthly Subscriber and will pay ZWISP.net’s then current prices, subject to increase as described above, unless such Subscriber registers for a new “1 Year Contract” Plan at such time, to the extent available or (b) a “1 Year Contract” Plan, in which case such Subscriber’s initial twelve (12) month Term shall restart on the date of such upgrade, provided that such Subscriber shall continue to be subject to all of the terms and conditions of this Agreement for the period prior to such upgrade or downgrade. In addition to regular fees set forth in the Pricing Schedule, you agree to pay all other charges, including but not limited to applicable taxes, network usage and surcharges, including charges imposed against ZWISP.net by third party providers that it passes on to you. The taxes and surcharges may vary on a monthly basis; any variations will be reflected in your monthly charge. The current Supplier Surcharge Recovery is one dollar and ninety-three cents ($1.93) for all clients. Texas Residents are also subject to an Internet Tax on all monthly services of eight and three-tenths percent (8.3%) after the first twenty-five dollars ($25.00). When possible, ZWISP.net will break out such charges on the monthly invoice. You may change your plan speed at any time. A fifty dollar ($50.00) downgrade fee will apply to any AT&T Subscriber, Verizon Subscriber, or Qwest Subscriber who downgrades their speed. A ninety-nine dollar ($99.00) fee will apply to any Covad Subscriber who upgrades or downgrades their speed. A fifty dollar ($50.00) fee will apply to any Subscriber who switches from a Static IP to a Dynamic IP. Promotional packages are only available to first time ZWISP.net Subscribers.

SETUP AND ACTIVATION FEES. Upon entering into this Agreement, a non-refundable setup fee will apply to all Monthly Subscribers. Upon entering into this Agreement, a non-refundable activation fee of one hundred dollars ($100.00) will apply to all Annual Covad Subscribers.

PAYMENT, LATE FEES AND OTHER CHARGES. There is no money back guarantee for any Services unless specifically written in a special one time promotion. There are no pro-rated refunds for unused time. Unless otherwise stated in the Pricing Schedule, ZWISP.net will invoice Subscribers monthly. Invoices will be on a full calendar month basis. New Subscribers who enter into this Agreement after the first day of any month will be billed on a pro-rated basis for their first month of Service and thereafter on a full calendar month basis. Subscribers agree to pay within twenty (20) days from receipt of an invoice. If a Subscriber does not pay an invoice within such twenty (20) day period, ZWISP.net may deny, discontinue or otherwise suspend such Subscriber’s Service until full payment is received. Subscribers are responsible for paying monthly subscription fees while Services are suspended due to non-payment. All accounts suspended for non-payment are subject to a ten dollar ($10.00) re-activation fee. Subscribers are responsible for any disputed charges beyond sixty (60) days from the date of the charge. Any account which goes into collection status will be transferred to a collection agency and incur a twenty-five dollar ($25.00) processing fee and all other applicable fees and charges. Subscribers must pay a twenty-five dollar ($25.00) service charge on all returned checks, disputed credit cards, and credit card chargebacks. Past due accounts will accrue a monthly charge of one and one-half percent (1.5%) of the past due balance or one dollar ($1.00), whichever is greater.


SOFTWARE. In connection with our provision of the Service, we may provide to you, via download, CD, other media, or other delivery method, the use of certain software which is owned by ZWISP.net or its third party licensors, providers and suppliers, and which may be provided free or for a fee, including client and/or network security software (the “Software”). We reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of or for use with the Service and for no other purpose. The Software may be accompanied by an end user license agreement from ZWISP.net or a third party. Your use of the Software is governed by the terms of that license agreement and by this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes an end user license agreement unless you first agree to the terms and conditions of the end user license agreement

TERM. This Agreement is effective upon Subscriber’s acceptance as provided above and shall continue until terminated by Subscriber or ZWISP.net pursuant to this Agreement. Each Monthly Subscriber is on automatically renewing monthly terms beginning on the first day of each calendar month (or, for the first monthly term, the full or partial month beginning with Subscriber’s acceptance as provided above). An Annual Subscriber is on a twelve (12) month term beginning on the day such Subscriber accepts the terms of this Agreement as provided above. An Annual Subscriber who upgrades or downgrades to a “Month to Month” rate during their initial twelve (12) month Term pursuant to section 4, shall continue to be on the same twelve (12) month Term. An Annual Subscriber who upgrades or downgrades to a “1 Year Contract” Plan during their initial twelve (12) month Term pursuant to section 4, shall begin a new initial twelve (12) month Term on the date of such upgrade. Following the initial twelve (12) month Term, an Annual Subscriber will automatically become a Monthly Subscriber.

TERMINATION BY SUBSCRIBER. Subscriber may terminate this Agreement at any time for any reason by providing ZWISP.net with a thirty (30) day written notice in the form of a valid written termination request and paying all fees and other charges accrued or otherwise payable under the terms of this Agreement. Such thirty (30) day period begins on the date on which ZWISP.net receives Subscriber’s valid written termination request. A Monthly Subscriber’s termination will be effective on the later of (a) the end of last day of the calendar month during which such thirty (30) day period ends (e.g., a valid written termination request received by ZWISP.net any time during January will result in termination effective at the end of February) or (b) the end of last day of the calendar month requested by the Monthly Subscriber. An Annual Subscriber’s termination, if received by ZWISP.net at least thirty (30) days prior to the end of their twelve (12) month term, will be effective at the end of such twelve (12) month term, unless such Annual Subscriber requests an earlier date. Notwithstanding the foregoing provisions of this section 11, if ZWISP.net receives a written termination request from a Subscriber, ZWISP.net may, in its sole discretion, terminate this Agreement on a date earlier than the date otherwise prescribed by this section 11. If this Agreement is terminated prior to the end of an Annual Subscriber’s twelve (12) month term, such Annual Subscriber must pay, in addition to all fees and other charges accrued or otherwise payable under the terms of this Agreement, an early termination fee in the amount of two hundred and fifty dollars ($250.00) (“Early Termination Fee”). In the event an Annual Subscriber terminates this Agreement prior to the end of their twelve (12) month term because of a service-related problem not caused by the Subscriber that ZWISP.net has failed to cure after what ZWISP.net determines in its sole discretion to be a reasonable amount of time based on the circumstances, the Subscriber is entitled to a waiver of the Early Termination Fee. For such waiver to apply, the reason for the waiver stated above must have occurred before termination and the Subscriber must report such reason for termination to ZWISP.net in its valid written termination request. ZWISP.net must in turn be given the opportunity to resolve the problem and the Subscriber must be willing to troubleshoot with ZWISP.net as well as be available for and authorize the dispatch of a network provider technician. ZWISP.net does not monitor Subscriber accounts for activity, and absence of activity or cancellation of a Subscriber’s telephone number will never constitute a termination request. A written termination request is valid only if it includes your DSL phone number, main username, date you wish the service to be cancelled and the reason for canceling and is submitted via email to zina@zwisp.net.

TERMINATION BY ZWISP.net. If, in ZWISP.net’s sole discretion, (a) a Subscriber is in breach of any of the terms of this Agreement (including but not limited to the Acceptable Use Policy); (b) a Subscriber’s use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, ZWISP.net’s servers or other equipment, or the use and enjoyment of other users; (c) a Subscriber acts in an abusive or menacing manner when dealing with ZWISP.net’s technical support staff, customer service staff or any other ZWISP.net employees or representatives; (d) ZWISP.net receives an order from a court to terminate a Subscriber’s Service; or (e) ZWISP.net for any reason ceases to offer the Service, then ZWISP.net at its sole election may terminate or suspend such Subscriber’s Service immediately without notice. For a termination in accordance with this paragraph, Subscriber remains liable for all unpaid fees and other charges accrued or otherwise payable under the terms of this Agreement, including without limitation the Early Termination Fee and equipment charges set forth herein, if applicable.

TERMINATED SUBSCRIBER. ZWISP.net, in its sole discretion may refuse to accept a Subscriber’s application for renewal or resubscription following a termination or suspension of such Subscriber’s use of the Service. If a Subscriber’s Service is terminated for any reason, such Subscriber, upon approval by ZWISP.net, may enter into a new Agreement and must pay a new setup or activation fee as provided above. Upon the termination of a Subscriber’s use of the Service, ZWISP.net has the right to immediately delete all data, files and other information stored in or for the Subscriber’s account without further notice to the Subscriber.

SPEED OF SERVICE. Speed rate depends upon the Subscriber’s Plan and line capabilities (e.g., loop length, line condition, gauge of copper wire and Phone Company provisioning). The maximum speed for ADSL is stated under optimal conditions and may vary significantly. Speeds are subject to a 20% overhead (e.g., 768k stated speed = 768k times 80% throughput = 614k actual speed). Minimum speeds are offered for a AT&T Subscriber and are based on the package’s listed minimum speed minus 20% overhead (e.g., 384-1500k/128-256k stated speed = 384k times 80% throughput = 307k actual speed.) Actual speeds that fit the 80% of the minimum throughput criteria are considered acceptable. A Verizon, Covad or Qwest Subscriber has no minimum speeds. All Services are provided on an AS IS basis and throughput speeds are not guaranteed.

EASY ISP CHANGE FOR AT&T SUBSCRIBERS. Completing the AT&T ISP change form authorizes AT&T to terminate DSL service with your current Internet service provider and further authorizes AT&T to establish DSL service with ZWISP.net. Opting to use the ISP change process will reduce or eliminate the amount of downtime that you may experience when switching from your current Internet service provider to ZWISP.net. Most Subscribers experience less than twenty four (24) hours of downtime during this process but overall downtime can be between zero (0) and four (4) business days. You are responsible, and you hold ZWISP.net harmless, for any and all early termination, cancellation or other fees, charges or obligations resulting from your change of Internet service provider.

INSTALLATION. Unless otherwise requested by the Subscriber, the first available installation date will be provided. Any installation date provided to a Subscriber is only an estimate and is no way a guaranteed installation date. Subscribers understand and agree that circumstances may arise which delay a Subscribers estimated installation date and any such delay will not be considered a breach of this Agreement by ZWISP.net. Payment for your initial month’s service (and if applicable: setup fees, installation fees, and equipment) must be received prior to your turn-on date in order for your setup instructions and IP information to be released to you. If your payment is not received by your turn-on date, you will be responsible for the service fees even though your IP and setup information has not been provided to you. A Subscriber’s computer must be equipped with an Ethernet Network Interface (NIC) card for proper DSL operation. ZWISP.net does not include a PCI NIC card as part of the modem package.

SELF-INSTALLATION. Self-installation allows the Subscriber to install their DSL equipment. This option provides service to the minimum point of entry (“MPOE”) of your phone service. Your MPOE is normally located outside your building. Inside wiring and inside wiring repair is not included with this option. If inside wiring or inside wiring repair is required, you must contract with your circuit provider or other professional for such work at your own cost. Faulty inside wiring is not grounds for cancellation of your contract. Multi-line phones, phone systems, alarm system or special phone configuration may require a professional installation or special multi-line phone filters. ZWISP.net does not provide nor is responsible for any special equipment including but not limited to a POTS splitter or multi-line phone filters. A required professional installation, need for special equipment in order to establish a connection or an incompatible phone line or phone system is not grounds for cancellation of your contract. A sixty dollar ($60.00) transfer fee will apply to any AT&T or Verizon Subscriber and a one hundred dollar ($100.00) transfer fee will apply to any Covad or Qwest Subscriber who must transfer their service to a standard phone line due to an incompatible phone line or phone system.

PROFESSIONAL INSTALLATION. Subscribers may request a Professional Installation for a one-time fee of two hundred dollars ($200.00) in the case of an AT&T Subscriber, and one hundred forty-nine dollars ($149.00) in the case of a Qwest Subscriber. The Professional Installation includes setup of Subscriber’s DSL modem only, including inside wiring if needed. It does not include installation of Subscriber’s network card or setup of Subscriber’s computer. Professional Installations are not available to Verizon Subscribers. If a Verizon Subscriber requires a Professional Installation it is the Subscriber’s responsibility to hire a third party technician.

SUBSCRIBER SUPPLIED MODEM. If a Subscriber supplies their own modem, the Subscriber assumes the risk of service incompatibility. Incompatible Subscriber modems or other Subscriber equipment shall not relieve Subscribers from any of their obligations under this Agreement while troubleshooting defective or incompatible equipment even if Subscriber’s Service is down during such periods of troubleshooting.

SUBSCRIBER PREMISE EQUIPMENT. The PPPoE connection will allow one computer to use your DSL connection. Static IP accounts include a DSL bridge which can be used ahead of one computer or router provided by you. ZWISP.net does not provide support for router(s). All packages include basic instructions and support.

TECHNICAL SUPPORT. ZWISP.net assumes that the Subscriber has a basic understanding of their computer. ZWISP.net will not train you in basic computer skills (e.g., deleting files or creating directories). Technical support is intended to facilitate the setup of your properly functioning computer system for access to our services. Your computer must recognize your modem or network card, and receive a dial tone or network link connectivity before any technical support will be dispensed. Our technical support staff is not trained to, has no obligation to and will not assist you in installing and/or troubleshooting modems, network cards, routers, complex network configurations or telephone lines, neither will they provide any technical assistance or support for any third party Software. ZWISP.net is not responsible for connection problems due to a computer that is infected with viruses, spyware or malware. It is the Subscriber's responsibility to initiate and be available for technical support during ZWISP.net's hours of operation. If a Subscriber wishes to utilize ZWISP.net's technical support, the Subscriber must be available to help troubleshoot the connection or computer setup. ZWISP.net does not provide on-site technical support. However phone company technicians may be dispatched to troubleshoot the circuit with a Subscriber's approval. The Subscriber is solely responsible for all charges involved with dispatching a technician to troubleshoot their line. For AT&T Subscribers and Verizon Subscribers, charges are currently sixty dollars ($60.00) per visit or truck roll which includes one-half (1/2) hour of work and thirty-five dollars ($35.00) for each additional one-half (1/2) hour of work. For Covad Subscribers, charges are currently ($175.00) per visit which includes one-half (1/2) hour of work. For Qwest Subscribers, charges are currently ($100.00) per visit which includes one-half (1/2) hour of work. All such charges are subject to change with no prior notice. Subscriber understands and agrees that any such technician or other person dispatched to troubleshoot Subscriber's line is not an employee or agent of ZWISP.net and ZWISP.net is not liable for any damages, costs or expenses relating to or arising from any acts, errors or omissions by any such technician or other person.

MAINTAINING CURRENT TELEPHONE SERVICE. DSL service shares the Subscriber’s current telephone line and service. It is the Subscriber’s sole responsibility to maintain the phone line and phone number of original installation in continuous working order with the local phone company in order to receive the Services. A Subscriber who disconnects telephone service remains responsible for monthly service fees, Early Termination Fees and all other fees, charges and other obligations provided for in this Agreement. A sixty dollar ($60.00) transfer fee will apply to any AT&T or Verizon Subscriber and a one hundred dollar ($100.00) transfer fee will apply to any Covad or Qwest Subscriber who changes their current telephone service. This includes but is not limited to change of phone number, change of phone line or change of service location. A change in phone service will result in downtime while service is reestablished.

IP ADDRESSES. Each Subscriber is allowed one (1) computer device per IP address. Upon expiration, cancellation or termination of this Agreement, a Subscriber must relinquish any IP addresses or address blocks assigned to them by ZWISP.net. ZWISP.net may choose to assign any Subscriber a new IP address at any time.

ACCEPTABLE USE. Subscriber agrees to use the DSL Service in accordance with ZWISP.net’s acceptable use policy (“Acceptable Use Policy”) published at http://www.zwisp.net/. ZWISP.net reserves the right to make changes to the Acceptable Use Policy without notice.

PRIVACY POLICY. DSL Extreme will treat each Subscriber’s personal information in accordance with ZWISP.net’s privacy policy (“Privacy Policy”) published at http://www.zwisp.net/. Subscriber agrees to the terms of the Privacy Policy. ZWISP.net reserves the right to make changes to the Privacy Policy without notice.

WARRANTIES AND LIMITATIONS OF LIABILITY.

YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE, EQUIPMENT AND SOFTWARE SUPPLIED HEREUNDER IS PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS, WITH ALL FAULTS. EXCEPT AS OTHERWISE SPECIFICALLY SET FORTH IN THIS AGREEMENT AND AS OTHERWISE SPECIFICALLY SET FORTH IN ANY MANUFACTURER WARRANTY FOR ANY SOFTWARE OR EQUIPMENT PROVIDED BY ZWISP.net (BUT ONLY IF SUCH WARRANTY IS INCLUDED WITH SUCH SOFTWARE OR EQUIPMENT). ZWISP.net (AND ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES, AND AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS DISCLAIM ANY AND ALL WARRANTIES FOR THE SERVICE, SOFTWARE AND EQUIPMENT WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, NON-INTERFERENCE, TITLE, COMPATIBILITY OF COMPUTER SYSTEMS, INTEGRATION, AND THOSE ARISING FROM COURSE OF DEALING, COURSE OF TRADE, OR ARISING UNDER STATUTE. NO ADVICE OR INFORMATION GIVEN BY ZWISP.net OR ITS REPRESENTATIVES SHALL CREATE A WARRANTY. USE OF ZWISP.net TECHNICAL SUPPORT IS AT YOUR OWN RISK AND IS NOT WARRANTED.

ZWISP.net DOES NOT WARRANT OR GUARANTEE THAT DSL SERVICE CAN BE PROVISIONED TO YOUR LOCATION, OR THAT PROVISIONING WILL OCCUR ACCORDING TO A SPECIFIED SCHEDULE, EVEN IF ZWISP.net HAS ACCEPTED YOUR ORDER FOR DSL SERVICE. THE PROVISIONING OF DSL SERVICE IS SUBJECT TO CIRCUIT AVAILABILITY AND OTHER FACTORS, INCLUDING WITHOUT LIMITATION, LOOP LENGTH, THE CONDITION OF YOUR TELEPHONE LINE AND WIRING INSIDE YOUR LOCATION, AND YOUR COMPUTER/DEVICE CONFIGURATION AND CAPABILITIES, AMONG OTHER FACTORS. IN THE EVENT YOUR LINE IS NOT PROVISIONED FOR ANY REASON, NEITHER YOU NOR ZWISP.net SHALL HAVE ANY DUTIES OR OBLIGATIONS UNDER THIS AGREEMENT (OTHER THAN YOUR OBLIGATION TO RETURN ANY ZWISP.net -PROVIDED EQUIPMENT, PURSUANT TO THE TERMS OF THIS AGREEMENT).

ZWISP.net DOES NOT WARRANT THAT THE SERVICE, SOFTWARE OR EQUIPMENT PROVIDED BY ZWISP.net WILL PERFORM AT A PARTICULAR SPEED, BANDWIDTH OR DATA THROUGHPUT RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES, WORMS, OR THE LIKE. ZWISP.net SHALL NOT BE LIABLE FOR LOSS OF YOUR DATA, OR IF CHANGES IN OPERATION, PROCEDURES, OR SERVICES REQUIRE MODIFICATION OR ALTERATION OF YOUR EQUIPMENT, RENDER THE SAME OBSOLETE OR OTHERWISE AFFECT ITS PERFORMANCE. ZWISP.net MAKES NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED USING THE SERVICE, THE SOFTWARE, THE EQUIPMENT OR THE INTERNET. ZWISP.net MAKES NO WARRANTY REGARDING THE CONTENT AND INFORMATION ACCESSED BY USING THE SERVICE, THE SOFTWARE, THE EQUIPMENT OR ANY LINKS DISPLAYED. YOU EXPRESSLY ASSUME ALL RISK AND RESPONSIBILITY FOR USE OF THE SERVICE, THE SOFTWARE, THE EQUIPMENT AND THE INTERNET GENERALLY. YOU AGREE NOT TO USE THE SERVICE, THE SOFTWARE OR THE EQUIPMENT IN ANY HIGH RISK ACTIVITIES WHERE DAMAGE OR INJURY TO PERSON, PROPERTY, ENVIRONMENT, OR BUSINESS MAY RESULT IF AN ERROR OCCURS.

IN NO EVENT SHALL ZWISP.net (OR ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES, OR AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS OR SUPPLIERS BE LIABLE FOR: (A) ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS OR LOSS OF REVENUE OR DAMAGE TO DATA ARISING OUT OF THE USE, PARTIAL USE OR INABILITY TO USE THE SERVICE, THE SOFTWARE OR THE EQUIPMENT, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, INCLUDING WITHOUT LIMITATION, THOSE ARISING UNDER CONTRACT, TORT, NEGLIGENCE OR STRICT LIABILITY, EVEN IF ZWISP.net HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES, OR (B) ANY CLAIMS AGAINST YOU BY ANY OTHER PARTY.

ALL LIMITATIONS AND DISCLAIMERS STATED IN THIS SECTION 30 ALSO APPLY TO ZWISP.net’S THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS AS THIRD PARTY BENEFICIARIES OF THIS AGREEMENT.

ANY RIGHTS OR LIMITS STATED HEREIN ARE THE MAXIMUM FOR WHICH ZWISP.net (AND ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES, AND AFFILIATES), ZWISP.net’S THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS ARE COLLECTIVELY RESPONSIBLE.

THE REMEDIES EXPRESSLY SET FORTH IN THIS AGREEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. YOU MAY HAVE ADDITIONAL RIGHTS UNDER CERTAIN LAWS (SUCH AS CONSUMER LAWS), WHICH DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, OUR EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

ZWISP.net RESERVES THE RIGHT TO PURSUE ANY AND ALL LEGAL AND EQUITABLE CLAIMS AGAINST YOU PERTAINING TO YOUR USE OR MISUSE OF THE SERVICE, THE SOFTWARE OR THE EQUIPMENT, OR FOR YOUR BREACH OF THE AGREEMENT (INCLUDING ANY POLICIES RELATING TO THE SERVICE.)

WITHOUT (A) INCREASING ANY OF THE LIABILITIES OR OTHER OBLIGATIONS ZWISP.net (OR ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES OR AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS OR SUPPLIERS ARE OTHERWISE SUBJECT TO PURSUANT TO THIS AGREEEMNT OR SUBJECTING ZWISP.net (OR ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES OR AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS OR SUPPLIERS TO ANY ADDITIONAL LIABILITIES OR OTHER OBLIGATIONS OR (B) INCREASING ANY OF THE RIGHTS YOU ARE OTHERWISE ENTITLED TO PURSUANT TO THIS AGREEMENT OR PROVIDING YOU WITH ANY ADDITIOINAL RIGHTS, THE MAXIMUM AGGREGATE LIABILITY OF ZWISP.net (AND ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES AND AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS FOR DAMAGES HEREUNDER SHALL NOT EXCEED THE UNUSED PORTION OF YOUR PREPAID FEES, IF ANY.

LINKS. ZWISP.net or third parties may provide links to websites other than http://www.zwisp.net or other resources. Because ZWISP.net has no control over such websites and resources, you acknowledge and agree that ZWISP.net is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that ZWISP.net will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such website or resource.

INDEMNIFICATION. You agree to defend, indemnify and hold harmless ZWISP.net from and against all liabilities, costs and expenses, including reasonable attorney’s fees, related to or arising from: (a) any violation of applicable laws, regulations or this Agreement by you (or any parties who use your account, with or without your permission, to access the Service); (b) the use of the Service, the Software, the Equipment or the Internet or the placement or transmission of any message, information, software or other materials on the Internet by you (or any parties who use your account, with or without your permission, to access the Service); (c) negligent acts, errors, or omissions by you (or any parties who use your account, with or without your permission, to access the Service); (d) injuries to or death of any person and for damages to or loss of any property, which may in any way arise out of or result from or in connection with this Agreement, except to the extent that such liabilities arise from the active negligence or willful misconduct of the other party; or (e) claims for infringement of any intellectual property rights arising from the use of the Service, the Software, the Equipment or the Internet.

REVISIONS. ZWISP.net may revise the terms and conditions of this Agreement from time to time (including any of the policies which may be applicable to usage of the Service) by posting such revisions to our website at http://www.zwisp.net/. Subscribers agree to visit this page and the links thereon periodically to be aware of and review any such revisions. Increases to the monthly price of the Service for Monthly Subscribers shall be effective beginning with the calendar month following the calendar month in which such increases are posted. Revisions to any other terms and conditions shall be effective upon posting. By continuing to use the Service after revisions are in effect, a Subscriber accepts and agrees to the revisions and to abide by them. Any Subscriber who does not agree to the revision(s) must terminate their Service immediately.

ASSIGNMENT. You agree not to assign or otherwise transfer, this Agreement in whole or in part, including the Software or your rights or obligations under it. Any attempt to do so shall be void. ZWISP.net may assign all or any part of this Agreement without notice and you agree to make all subsequent payments as directed.

CHOICE OF LAW. You and ZWISP.net agree that the substantive laws of the State of California, without reference to its principles of conflicts of laws, will be applied to govern, construe and enforce all of the rights and duties of the parties arising from or relating in any way to the subject matter of this Agreement. YOU AND ZWISP.net CONSENT TO THE EXCLUSIVE PERSONAL JURISDICTION OF AND VENUE IN A COURT LOCATED IN LOS ANGELES COUNTY, CALIFORNIA FOR ANY SUITS OR CAUSES OF ACTION CONNECTED IN ANY WAY, DIRECTLY OR INDIRECTLY, TO THE SUBJECT MATTER OF THIS AGREEMENT OR TO THE SERVICE. Except as otherwise required by law, including California laws relating to consumer transactions, any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.

COMPLIANCE. ZWISP.net’s failure at any time to insist upon strict compliance with any of the provisions of this Agreement in any instance shall not be construed to be a waiver of such terms in the future. If any provision of this Agreement is determined to be invalid, illegal or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and the unenforceable portion shall be construed as nearly as possible to reflect the original intentions of the parties.

THINGS BEYOND ZWISP.net’S CONTROL. ZWISP.net will not be liable for delays, damages or failures in performance due to causes beyond its reasonable control, including, but not limited to, acts of a governmental body, acts of God, acts of third parties, fires, floods, strikes or other labor-related disputes, of other things we do not control, or an inability to obtain necessary equipment or services.

ENTIRE AGREEMENT. This Agreement, including all policies posted on ZWISP.net’s website, which are fully incorporated into this Agreement by reference, constitutes the entire agreement between you and ZWISP.net with respect to the subject matter hereto and supersedes any and all prior or contemporaneous agreements whether written or oral. Any changes by you to this Agreement, or any additional or different terms in your purchase orders, acknowledgements or other documents, written or electronic, are void.

NOTICE. Notices by ZWISP.net to you shall be deemed given: (a) when sent to your ZWISP.net email address, (b) when deposited in the United States mail addressed to you at the address you have specified in your account options or (c) when hand delivered to your home, as applicable.

SURVIVAL. All obligations of the parties under this Agreement, which, by their nature, would continue beyond the termination, cancellation or expiration of this Agreement, including without limitation, those provisions relating to Warranties and Limitation of Liability and Indemnification, shall survive such termination, cancellation or expiration.

 

 

 

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